Returns
If you with a product not satisfied or you want a different size, you can send it without problems and without giving any reason within 14 days for us back. That also applies to sale items. Of course you will also get your money back. However, personalized products are excluded from the right of withdrawal.
We hope you will understand that unfortunately we cannot offer you free return slips.
Please send your return to:
Kids Style Lounge
A. Demir
Gielenstr. 65-69
41460 Neuss
Germany
Remittance
Once your return has been received and is being processed, you will receive a confirmation e-mail. For each return, which reaches us in perfect condition and with all labels, we create a credit.Please note that the credit with credit cards may be visible only on the next credit card bill with delayed loading.The refund will be made in the same currency as the purchase. Any losses due to currenc y fluctuations will not be refunded.For all returns, you have purchased with a coupon, a new voucher will be issued.
Exchanges
If you want an exchange for an item, you can return it within the return period of 14 days for us. However, an exchange is possible only if the item is available. Once sent back the item is received by us, the conversion is made.
